Privacy Policy — Optical Academy

Last updated: 11/18/2025

Who We Are

Our website address is: https://optical-academy.com/.
Optical Academy provides eye care services both in-store and onsite at schools, workplaces, and community events.

Mobile Information & SMS Communications

Optical Academy may send text messages for customer-service-related conversations, such as appointment assistance, order status inquiries, event information, and support.

These messages are non-marketing and sent only in response to customer requests or ongoing conversations.

Required Carrier-Compliant SMS Disclosures

1. No Sharing Clause (CR6002 — exact required wording)

We do not share, sell, or disclose mobile opt-in data or phone numbers with third parties or affiliates.

This includes:

  • Phone numbers

  • SMS consent

  • Opt-in data

  • Message content

  • Any mobile information collected via our website or communications

2. STOP & HELP Instructions

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.

3. Message Frequency & Rates

Messaging frequency may vary.
Message and data rates may apply depending on your mobile carrier.

4. SMS Opt-In Transparency

When you provide your phone number on our website or contact us via SMS, you acknowledge that Optical Academy may reply for customer support purposes.

SMS consent will not be required to receive services.
Any SMS consent checkboxes used on our forms will be unchecked by default and not mandatory, in compliance with carrier and TCR requirements.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string for spam detection.

An anonymized hash created from your email may be provided to the Gravatar service. Their policy is here: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible publicly.

Media

If you upload images to the website, avoid uploading images containing embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.

Cookies

  • If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These cookies last one year.

  • When visiting our login page, a temporary cookie is set to determine if your browser accepts cookies. It contains no personal data.

  • When logging in, several cookies are set to save login details and display options.

  • “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.

  • When editing or publishing content, an additional cookie is saved, containing the post ID only. It expires in one day.

Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles, etc.). Embedded content behaves as though you visited the other website directly, and may collect data, use cookies, and track your interaction.

Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

Comments and metadata are retained indefinitely for recognition and approval of future comments.

For registered users, we store personal information in their profile. Users may view or edit their information at any time (excluding usernames). Website administrators may also access and edit this information.

Your Rights Over Your Data

If you have an account or have left comments, you may request an exported file of the personal data we hold, including any data you have provided.
You may also request that we delete any personal data we hold, except data retained for legal, administrative, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.