What insurance do you accept?

Our service works with all types of insurances. We provide special pricing for those who don’t have insurance.

How do I get an Optical Academy Mobile Eye Care Event to my School, Workplace, or Community?

If you are interested with planning to do a Mobile Eye Care event with your location of choosing, you can register for a booking here: Onsite Event Booking or send us an email.

How long are the appointments?

Our Eye Exams typically take about 15 minutes. You should plan to spend 30 minutes with us to allow more time for check in, pre-testing, the eye exam, information, then check out.

Can I bring in my prescription to buy glasses and contacts from you?

Yes, we take outside prescriptions as long as they are signed by your Doctor and not expired. We also offer an Online Optical Shop where you can buy glasses or contacts with your prescription online.

How can I book my appointment?

You can book an appointment using https://optical-academy.com/in-office-exams/

Can I get an eye exam even if I don't have insurance?

Yes! You are able to still get an eye exam if you aren’t eligible through insurance.

What do I need to bring to my appointment?
  • Insurance card or insurance information
  • Most recent contacts/glasses you wear and prescription
  • Preferred payment method
What happens during an eye exam?

We provide a comprehensive eye health examination, your glasses and contacts are assessed during your visit.

Approximately how long does it take for my glasses to receive in the mail?

The process takes roughly around 10-14 days.

Do you provide eye care for residency's?

Yes, we provide a Mobile Eyecare service, and would be able to set up in your lobby or amenity room. We offer a full day of onsite eyecare in your apartment or condo building for you and your residents!

How do employees get their glasses after an onsite eye exam?

After setting up inside your workplace, We provide a worksite eye exam, Contact Lens fitting, and give a variety of Eyeglasses to choose from. The employees will receive their eyewear by mail after providing a desired shipping location.

Should I wear my contact lenses to my appointment?

It’s not necessary to wear them to the appointment, but you should bring a pair with you to evaluate them. We also need either the boxes from your existing contacts or the written prescription.

What is available for purchase when you visit my school, workplace, or community event.

We provide an optical shop, which offers a variety of 500+ Eyeglasses to choose from. The frame is mailed to the desired shipping location.

What if I need a follow up care after the onsite event.

If after your Eye Exam you still need follow up care, we will either schedule you an eye exam at our in-office location or refer you to one.

Where do you provide Mobile Eye Care Services?

We provide a Mobile Vision Lab Fleet which will accompany our Mobile Vision Team to provide same day eyewear at onsite eyecare events in schools, worksites, residencies,  nursing homes, community centers, or even at home across the country!

What if I am not seeing well with my new prescription?

If you’ve gotten prescribed glasses or contacts that you have been using for 3-5 days and it doesn’t feel comfortable, please call us at 1-800-530-2730 or email info@optical-academy.com to set up an in-office follow-up appointment.

How often does your Mobile Team hosts eye care events?

We conduct multiple eyecare events throughout the week. We have a calendar where and when we are hosting events and where you can schedule one here: https://optical-academy.com/on-site-event-booking/

What if I want to return or exchange an order?

We understand that things don’t always work out. Our main priority is to make sure you not only have a great experience with us, but we also want to ensure that you are comfortable with your vison and purchase. If you are wishing to return a product you can either email info@optical-academy.com for more information on returns or visit our in-office location.

I broke my glasses, what should I do?

If you broke your glasses you can come to our in-office location to repair them to you, or you can email us at info@optical-academy.com for more information on your question.

Do you preform contact lens fittings?

Yes we do! We provide contact lens fittings as part of our Mobile Onsite event services or you can do an in-person one at our in-office location. Schedule an event here: https://optical-academy.com/in-office-eye-exams/

Where do I get an eye exam?

Simple! Get an in-person eye exam at our location in Clifton, NJ. Book an appointment here or call 1-800-530-2730

How does a mobile eye care program work?

We provide mobile eye care events for locations of your choosing with no cost setup. Once you book an event with us we setup with our mobile vision team at your desired location. After we setup, we will take care of online registrations, logistics, vision insurance eligibility, and eye exam appointment confirmations. Then we would provide comprehensive eye exams and eyewear for your members.

What's Optical Academy?

Optical Academy is a mobile onsite eye care and eyewear provider. Providing onsite eye exams to multiple schools, worksites, nursing homes, homes etc.. We also provide an online shop selling eyewear at Shop Optical Academy.

 

Have Any Other Questions?

If you have any other questions you can ask with the form below or give us a call at 1-800-530-2730